Effective: January 1, 2026
Last updated: January 1, 2026
Organization: Jigsaw Developmental Services LLC
Important: This policy applies
only to information collected
through our website. It does not govern protected health information (“PHI”)
collected in connection with clinical ABA therapy services — that is separately
governed by our
HIPAA Notice of Privacy Practices. If you submit
health-related information through a contact or intake form, it will be treated under
HIPAA protections once a clinical relationship is established.
1 Who We Are
Jigsaw Developmental Services LLC is an Applied Behavior Analysis (ABA) therapy
provider based in Phoenix, Arizona. We are a covered entity under HIPAA and are
subject to applicable federal and Arizona state privacy laws.
This policy explains how we handle personal information gathered through
www.jigsawdev.com and any URL pointing to this website.
2 Information We Collect
Information You Provide
- Name, email address, phone number, and mailing address
- Information submitted through contact, inquiry, or intake forms
- Health-related information you choose to share when inquiring about services
- Email address provided when subscribing to communications
Automatically Collected
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time on site, and navigation paths
- Referring URLs and exit pages
Cookies & Tracking
We use the following technologies:
Google Analytics
Essential Cookies
Google Analytics data is anonymized and does not identify individual users.
You may disable cookies through your browser settings. We honor browser-level
Do Not Track (DNT) signals by limiting analytics collection for users with DNT enabled.
3 How We Use Information
- Responding to inquiries and service requests
- Processing intake and scheduling requests
- Sending appointment reminders and service-related communications
- Sending newsletters or updates you have opted into
- Improving website functionality and user experience
- Analytics and performance monitoring
- Security, fraud prevention, and troubleshooting
- Compliance with legal and regulatory obligations
We do not use website information to make clinical decisions,
target advertising, or build behavioral profiles for sale to third parties.
4 Sensitive Information
Health status and disability status are treated as sensitive personal information.
If you share health-related information about yourself or your child through this website:
- It will not be used for advertising or marketing profiling
- It will not be sold or disclosed to data brokers
- Once a clinical relationship begins, it is governed by our
HIPAA Notice of Privacy Practices
5 Sharing of Information
We do not sell personal information. We may share
website-collected information only with:
- Service providers — hosting, IT, security, and analytics
vendors contractually required to protect your information
- Legal authorities — when required by law, court order,
or to protect the rights and safety of Jigsaw or our users
6 Data Retention
- Contact & inquiry forms — retained 24 months,
or transferred to your clinical record upon intake
- Analytics data — retained in anonymized form for
up to 26 months
- Email lists — retained until you unsubscribe or
request deletion
7 Data Security
We protect personal information through:
- TLS/SSL encryption for all data transmitted to and from this website
- Access controls limiting data to authorized personnel
- Regular security assessments of website infrastructure
No method of transmission over the internet is completely secure. We cannot
guarantee absolute security but will notify you of any breach as required by law.
8 Email Communications & Opt-Out
Every marketing email we send includes a clear unsubscribe link. You may
also opt out at any time by:
Opting out of marketing emails does not affect service communications such
as appointment reminders, which are governed by our HIPAA Notice.
9 Breach Notification
In the event of a data breach we will notify affected individuals as required
by applicable law, including HIPAA and Arizona state law. Notification will be
provided by email to the address on file and, where required, by written notice.
10 Children’s Privacy
Our website is directed to adults (parents and guardians) and is not intended
for direct use by children under 13. We do not knowingly collect personal
information directly from children under 13 and are in compliance with COPPA.
Information about minor clients collected during clinical services is governed
exclusively by our HIPAA Notice.
11 Your Privacy Rights
Depending on your location, you may have the right to:
Access
Request a copy of information we hold about you
Correction
Request correction of inaccurate information
Deletion
Request deletion of certain information we hold
Restrict Processing
Object to or limit certain uses of your information
Data Portability
Receive your data in a portable format
California Residents
Additional rights under CCPA/CPRA, including opt-out of sale (we do not sell data)
To exercise any right, contact our Privacy Officer below.
We will respond within 45 days as required by applicable law.
12 Third-Party Websites
Our website may link to third-party sites including insurance providers and
partner organizations. We are not responsible for those sites’ privacy
practices and encourage you to review their policies before submitting information.
13 SMS and Mobile Data Policy
If you have questions about these SMS messages, contact us at (480) 999-5666 or info@jigsawdev.com.
- Mobile information, including phone numbers and SMS consent data, will not be shared with third parties or affiliates for marketing or promotional purposes.
- Mobile opt-in and SMS consent data are never shared with anyone for any purpose. Any information sharing described elsewhere in this policy, including in Sharing of Information above, excludes mobile opt-in data.
- This information is used only to provide our services, including appointment, service-related, and recruiting communications.
- We do not transfer, share, or disclose consumer SMS registration data, including phone numbers and consent records, to any external organizations under any circumstances, even with user consent.
- We maintain safeguards to prevent unauthorized access to or sharing of this data.
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. You will receive one message confirming that you have been unsubscribed, and no further text messages after that.
SMS Program Contact Information
If you have questions about these SMS messages, contact us at (480) 999-5666 or info@jigsawdev.com.
Email: info@jigsawdev.com
Phone: (480) 999-5666
Mail: Jigsaw Developmental Services LLC, PO Box 72772, Phoenix, AZ 85050
For help, reply HELP to any message.
Jigsaw Developmental Services LLC Messaging Terms and Conditions
- Our messaging program includes conversational and informational text messages to answer questions and provide support, including appointment reminders and service-related messages for clients and families, recruiting and hiring communications for job applicants, and other operational communications with individuals who have opted in.
- Consent to receive text messages is not a condition of receiving services or of employment.
- Reply STOP to cancel SMS messages at any time. After you send STOP, we will send you one SMS message confirming that you have been unsubscribed, and you will no longer receive SMS messages from us. To join again, opt in as you did the first time.
- For help, reply HELP to any message or contact info@jigsawdev.com or (480) 999-5666.
- Carriers are not liable for delayed or undelivered messages.
- Message frequency varies based on communication needs. Message and data rates may apply. If you have questions about your text or data plan, please contact your wireless provider.
- For questions about privacy, please read this Privacy Policy. Our full Terms of Use also apply.
14 Changes to This Policy
We may update this policy from time to time. Changes will be posted on this
page with an updated effective date. Continued use of the website after changes
are posted constitutes acceptance of the revised policy.
Where applicable Arizona state law provides greater protection than federal
law, we apply the more protective standard.